Refund and Cancellation Policy for Cinecross

This Refund and Cancellation Policy outlines the rules regarding all paid services or subscriptions offered by Cinecross, accessible at https://cinecross.com.

1. No Refund Policy

All payments made to Cinecross are strictly non-refundable. Once a user purchases any service, plan, subscription, or feature, no refunds will be issued under any circumstances, including unused service time or dissatisfaction.

2. No Cancellation Policy

Cinecross does not allow cancellation of paid subscriptions or services once purchased. By buying any premium feature or service, you agree to waive your right to cancel or reverse the payment.

3. Non-transferability

Paid plans or features are non-transferable. Users cannot request the transfer of services to another account or person.

4. Responsibility of the User

It is the user’s responsibility to read and understand the features and limitations of any paid plan before making a purchase. If unsure, users may contact our support team before proceeding.

5. Exceptions

Refunds will be considered only in case of:

• Duplicate payment due to technical error
• Service failure caused entirely from our end (e.g., plan not activated after successful payment)

Users must notify us of such cases within 7 days of the transaction by emailing support@cinecross.com with transaction details and proof of error.

6. Legal Compliance

This policy complies with the Indian Consumer Protection Act. By purchasing any service on Cinecross, you agree to this Refund and Cancellation Policy.

7. Contact Us

If you have questions regarding this policy, please contact us via email at: support@cinecross.com.