Shipping Policy
Film Star Galaxy

Shipping Policy for Cinecross

This Shipping Policy outlines the delivery process for services offered by Cinecross, accessible at https://cinecross.com.

1. Digital Delivery

Cinecross is a digital platform providing casting and talent connection services. All services, including subscriptions, premium features, and account access, are delivered electronically. No physical shipping is involved.

2. Service Access

Upon successful payment for any service or subscription, access is granted immediately or within 24 hours, subject to verification. Users will receive confirmation via email and can access services through their Cinecross account.

3. Delivery Timeline

Digital services are typically activated instantly after payment confirmation. In case of delays due to technical issues or verification processes, users will be notified via email within 48 hours.

4. No Physical Shipping

As Cinecross does not offer physical products, there are no shipping fees, delivery timelines, or physical tracking associated with our services.

5. Technical Issues

If you experience issues accessing purchased services, please contact our support team within 7 days of purchase. We will resolve access issues promptly or provide alternative solutions.

6. Contact Us

If you have questions regarding this Shipping Policy or service delivery, please contact us via email at: support@cinecross.com.